Managed IT Services ASIA - China, HK, Singapore, Taiwan, Japan | Break Fix, Remote Support

Blog by jack.zhang

Brocent Won IT Relocation Project | Shanghai China

BROCENT wins the IT Relocation Project, that supports clients to survey, contingency plan, move, stack &rack and finally resume all IT infrastructure in the new office. 9 Hours with 12 experienced IT engineers' effort completes the delivery of the whole relocation service, 17:30 till 2...

18.11.17 07:18 AM - Comment(s)
Nation wide IT Field Service Dispatching China

Daily journey - Dispatching &Delivering Field Service in 6 Cities. It starts with a busy day, believe the whole team will run till midnight today. Wish all the best to all zone team members

09:00 A.M - Hong Kong, Kwun Tong | Troubleshooting on Server Controller

14.11.17 06:44 AM - Comment(s)
Smart Hand? Yes, Quality IT Support in Hong Kong

Hong Kong team completed one more SMART work -- Deployment of Palo Alto firewalls. Stack &Rack, Cable connection &Dressing, Configuration and Change-over. At this moment, we had both Speed and Quality. Congrats to the team!!

13.11.17 01:58 PM - Comment(s)

Client - A famous Sports Wear Manufacturer reported "System Down" and requested for an immediate onsite intervention to rectify the halted system. The CCNP certified engineer from Brocent hypercare team is dispatched to the site, and again incident was resolved within 15 mins.... Not a pro...

12.11.17 02:01 PM - Comment(s)
Brocent Rectifies Client's VMWARE Infrastructure

Vmware works as a critical IT infrastructure supporting as private IAAS platform. However, one virtualized machine becomes malfunctional, that keeps making incidents to the whole VMWARE environment, for which any operation on this malfunctional VM will cause "System Halt", and substantiall...

12.11.17 11:20 AM - Comment(s)