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INDUSTRY Reference Cases Beijing Office Token Support Services
Successful cases of managed IT outsourcing services
Successful cases of managed IT outsourcing services

Customers and projects

Beijing Office Token Support Services

Author: Olouma Davina, AM North of China
Project Background

Founded in 1967 and based in Canada clients have the investment solutions and strategies needed to help achieve long-term financial goals. Their funds are managed by investment professionals who are experts in their field. A wide range of solutions by type, asset class, strategy or team Clients offer a wide range of innovative, high-performance investment options that can help each investor reach their full potential.

The Challenge

Asia, especially China, must establish good and open business communication with the client's headquarters team. BROCENT Asia should be able to understand and anticipate the client's current and future IT needs, and develop effective recommendations to help the client establish efficient IT operations and management locally.

Solutions

BROCENT team should establish a good IT service cooperation agreement with the client by organizing face-to-face and remote meetings to study the current IT environment and challenges that the client may face. Through a perfect IT service solution, the customer will be concerned about the technical language communication ability, process control ability of service delivery, flexible ability of token service billing, and multi-region technical service ability.

Features and Achievements

Enterprise customers' core business is increasingly dependent on the stability and availability of IT infrastructure and core business systems, especially in developing countries, where a balance needs to be struck between IT information security control, and availability of business IT systems until IT business compliance requirements are achieved. Proximity Asia has long been committed to providing managed IT support services to international clients in the Asian market, blending the best IT support service experience and practical experience through its long-standing project and business experience.

 The [Z1] service offerings include, FTE onsite services, token ADHOC billing onsite support services.
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