• ACCROSS CONTINENTS, BEING YOUR ASIA IT DEPARTMENT

    COVERAGE OF ASIA IT SUPPORT

    Being Responsive and Professional to Deliver Hassle Free IT Service
SERVICE IT Service Coverage

SUPPORT CLIENT BUSIENSS IN ASIA

With the continuously enhanced Asia IT Support Coverage with local Managed Service Team and IT infrastructure, BROCENT delights to support International SME on IT Design, POC, Implementation, Setup, Deployment and Post-Implementation IT Maintenance and Support, covering Managed IT Support, Professional Service, and Hardware Maintenance, in the both on-premise IT environment and Cloud Infrastructure environment. Work as Your Asia IT Department. Be responsive and stay secure!

Managed IT Support

You may need dedicated engineer for a full time support in the campus or a qualified engineer to have the planned visit to your regional premise office or warehouse?

Professional IT Service

Warehouse facilities in multiple countries and cities in ASIA speeds up the IT hardware maintenance and Global Infrastructure Deployment.

ハードウェアメンテナンス

Parts and Devices related to hardware maintenance and deployment are decentralized to store in each project cities for easy "Take & Go" and "Staging"

SOUTHEAST ASIA

SINGAPORE command center is BROCENT regional headquarter in south east Asia, and supports those business of service delivery in Malaysia, Philippine, Indonesia, Thailand and Vietnam, maintain the best quality of service and manage service compliance.

SINGAPORE

Regional Operation Center. 12 Technician. Available service includes dedicated FTE, designated engineer support, Ad-hoc service, Managed IT Service and Professional Service. Warehouse is avaiable.

MALAYSIA

BROCENT operates IT service satellite site in Kuala Lumpur supporting enterprise clients and hardware maintenance service in data center. In KL, local team also support Ekahau wireless survey.

PHILIPPINES

BROCENT mainly delivers the call-out and FTE service for major client's local data center in Manila. Most team members there support the EUC and Network Level 1 support.

VIETNAM

In Vietnam, BROCENT delivers the managed IT support model - Network Maintenance, Server administration, Cloud service migration &support and professional service. 7 team members (Prince, CCNP certified) are support the key accounts.

THAILAND

There are 6 team members in Bangkok, Thailand, and they are supporting mainly network installation, and server administration &break-fix in the data center. All members speak good English and they are MCSE and CCNA certified since 2018

INDONESIA

A satellite office sits in Jakarta. BROCENT has 3 certified engineers supporting Professional Service (e.g., EKAHAU survey) and server hardware maintenance in the local data centers since 2018. 

PEOPLE REPUBLIC OF CHINA

China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population of around 1.4 billion. Less population of IT engineers can communicate in English, and most resides in Tier-1 cities e.g., Beijing, Shanghai, Guangzhou

BEIJING

Beiijng office hosts the first employee since 2007. Beijing as regional service hub supporting all onsite and managed service in Northern China.

SHANGHAI

Shanghai as regional service hub was established in 2015 to support local clients in Financial and Manufacturing sectors. Local team sizes up to 30+. 

GUANGZHOU

Service Command Center (SCC) is located in the Guangzhou with up to 20+ SCC members delivering 24x7 help desk and remote support service in Asia.

HONG KONG

HONG KONG office was established in 2016. Currently 15+ team members there delivers the professional service, network maintenance and L1 EUC support to most FSI and F500 clients.

TAIWAN

BROCENT operates IT service satellite site in Taipei and  KAOHSIUNG. Local team delivers the onsite EUC support, network administration service and high quality structure cabling service.

CHENGDU

BROCENT operates IT service satellite site in Chengdu. Only five engineers there in total support the daily IT operation for data center and manufacture plants 

OTHER EAST ASIA - JAPAN and SOUTH KOREA

East Asia examines the interplay between the politics and culture that underlies major developments in China, Japan, Korea, and the Pacific Rim. It offers a unique, transnational approach to political, economic, and cultural issues. Major communication is local language while English speaking is minority.

TOKYO, JAPAN

BROCENT setups the local office and IT support team in Tokyo since 2019. Currently it is still a satellite support team up to 5 CCNP certified engineers. Whole team is dedicated to support the major clients in the FSI and retail industries. All members can communicate in both English and Japanese.

OKINAWA, JAPAN

BROCENT dose not have local employee in OKINAWA but the IT support service extends to this city. Technician from OSAKA or TOKYO flies often to manage installation and migration projects.

OSAKA, JAPAN

Osaka is a designated city in the Kansai region of Honshu in Japan, that local satellite team supports mainly for network installation, configuration, and other professional service

HOKKAIDO, JAPAN

BROCENT dose not have local employee in HOKKIADO but the IT support service extends to this city. Technician from OSAKA or TOKYO flies often to manage installation and migration projects.

SEOUL, SOUTH KOREA

Seoul Special City, is the capital and largest metropolis of South Korea with 9.7 million people. Local multi-cultural team supports the network and server deployment project, and delivers the deskside IT support too.

BUSAN, SOUTH KOREA

Truly it was a great journey, and in it I met with many, whom to know was to love but whom never could I see again; for life has.

INCHEON, SOUTH KOREA

Incheon Metropolitan City (인천광역시), is a city located in northwestern South Korea. No local team works there, and the team in Seoul travels and visits for local installation often.

DAEGU, SOUTH KOREA

Daegu Metropolitan City, is a city in South Korea, the fourth-largest. No local team works there, and the team from Seoul travels and visits for local IT refresh program often.

亚洲南部地区

Asia consists of countries located between the Himalayas and the Indian Ocean (north to south) and the Ganga River valley (east to west): mainly Nepal, Bangladesh, Sri Lanka, Bhutan, India, Afghanistan, Maldives and Pakistan. The region's extensive bilingual IT professional resources.

BANAGLORE, INDIA

Known as Bengaluru is the capital of the Indian state of Karnataka, Local team support Wireless Survey and Deskside Support

DELHI, INDIA

The capital of India and an administrative district of NCT Delhi, that IT Team as national service center supports L2/L3 technologies

MUMBAI, INDIA

Mumbai is the capital city of the Indian state of Maharashtra. Brocent has small team there to  support  deskside and server support

CHENNAI, INDIA

Chennai also known as Madras is the capital of the Indian state of Tamil Nadu, that support client's new installation and routine IT matter

PAKISTAN

Satellite IT Team there supports the professional service e.g., new installation, wireless survey and ITAT activities

24 Hours, 365 Days

Fast Remote Support

Qualification System