• CHOOSE YOUR IT OFFERINGS 

    WITH ASIA IT EXPERT TEAM

    Routine IT Support | One-time Deployment | Managed IT Service | Ad-hoc IT

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SERVICE

IT SERVICE CATELOG
QUALITY = RESPONSIVE + GOVERNANCE

For IT managed Service to EUC, Server &Storage, Network and Cloud

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24 x 7 Help Desk
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Remote &Field Support
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Data Backup
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Office IT Setup
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IT Relocation Service
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Multi-Cloud Solution
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IT Asset Disposal
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Preventive IT Support
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IT SUPPORT PLAN

MANAGED IT SUPPORT MODEL

Three Main IT Service Category
Asia IT Team | Global IT Standards | Well Execution

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Managed IT Service

Support all your sales office, branch offices and mobile users in China &Asia?

You will need technology that can grow right along with your business. Technology that adjusts quickly to changing business needs, maximizes your existing IT investment, and does not require additional management. With BROCENT flexible, cloud-based technology platform and field IT service team you can have the business tools of a much larger company, at the right price.

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IT Professional Service
Hardware Maintenance

SLA GUARANTEED | PAY AS YOU GROW

USD 45-170/Hour | 24 x 7 x 4 

Wherever You are in Asia | Same Language, Same Time Windows

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Featured IT Service Offering

BROCENT delivers the featured IT service offering, and they cost efficient and robust IT Security Control

Endpoint IT Security

Office computers, employee BYOD devices, company owned mobile devices and so on. All are supported within one MDM security management console.

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Managed Wireless

No hardware and software investment to build up enterprise class network. Subscribe Brocent service to have your network ready in 1 hour.

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Cloud PBX Solution

Extend your current PBX phone system to the remote offices or home work. BROCENT consultant design and renovate your IT infrastructure.

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Wireless Network Survey

Use AirMagnet, Chanalyzer Wi-Spy Dbx, and Ekahau Pro to deliver the professional WIFI Site Survey service to have visibility of wireless network
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Finance Sector

BROCENT delivers the exclusively secured IT solution for Finance sector of Hedge Fund, Investment Firm, IBANK. and Private Equity.

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Manufacture Sector

IT Managed Support and Service for the customer regional office and those satellite manufacturing plants on IT Setup, IOT and Network Maintenance

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Retail Sector

12 Years experience of supporting 200+ retail stores and back office IT in Asia about Network, POS, Receipt Printer, Barcode Scanner

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Highlights

IT Service Offering
Benefit
24 x7 Data Center Support
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IT Service Offering

BROCENT ASIA offers a Total Package and we will customize a managed services program to best fit your businesses needs. Whether your business is small, medium or large, we can eliminate the hassles and headaches of dealing with IT services & Network Solutions.


By Customizing you will have flexibility to start with the managed IT services that make the most sense for your organization, and the services evolves as your needs grow. Many business executives who are responsible for IT prefer leaving IT services and solutions in the hands of professionals. In these cases, we can also host and manage your entire IT infrastructure, including desktops, servers, networks and more.

Let our professional and experienced managed services team take the helm, and become your strategic IT partner that will free up your day, create consistency in your infrastructure and allow you to focus on what’s important!

Benefit

A managed services plan consists of a combination of 4 primary elements: expert-level Strategic Consulting On-site  or On-cloud services, IT management , and Cloud-based tools & technologies , and 24x7 remote Help Desk  support . . 
The great thing about working with us through BROCENT ASIA   is that you can purchase select services individually, or you can purchase all of the services that you need in an all-inclusive package. We offer a true one-stop-IT-shop and as we often say amongst ourselves internally – we don’t mind being your “one throat to choke” for everything IT related. 


All BROCENT IT   managed services plans allow you to:
  • Establish predictable IT management costs through a simple, firm-fixed-price agreement, with no term commitment required.
  • Scale up or down in usage based on your employee (user) count and infrastructure.
  • Leverage cloud-based remote monitoring technologies to provide problem recognition and diagnosis quickly 
  • Receive 24x7 access to our team of professionals, whenever you need it. Guaranteed.
  • Profit from the Brocent Continuous Process Improvement    (CPI) IT support model based on ITIL® – the technology industry’s leading service framework.
  • Benefit from almost twenty years of experience facing a wide range of business technology challenges.
  • Gain access to professional & certified bench of skilled expertise on almost every business technology on the market today.
24 x7 Data Center Support
You can count on a team with extensive data center maintenance experience supporting IBM, HP, Dell, Sun/Oracle, EMC, STK, NetApp and Hitachi equipment. We can help you extend the life of your post-warranty mainframe, midrange, Intel-based servers and more. You also have the option for BROCENT support on newer equipment and uplift service to meet your needs.

With BROCENT, we take a partnership approach to proactively investing in the resources to support your data center, focusing on reducing your downtime and frustration and increasing your uptime and satisfaction.  We are much more than a standard third-party maintenance provider – consider us an extension of your IT Department.

You always work with your knowledgeable BROCENT engineer who has local access to your critical parts and builds an ongoing understanding of your business and your data center needs.  Reach out to your local account executive who keeps communication channels open.  Count on assistance from your friendly customer support specialists who ensure that the “process and paperwork” piece of your service is always hassle-free.

Partner with a team who responds with quicker support and multi-platform expertise for your server and storage data center maintenance needs.
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How do I get started? See How We've Helped Our Clients

To learn more about how BROCENT ASIA IT managed services plan can help support and grow your business, please call +86-400-008-2008 and / or fill out our contact form . You can be sure that a member of our managed IT services consulting teams serving throughout the whole China T1-T3 cities.

Most of our clients do not want to hire an in-house IT support staff, or their demands do not warrant a full time IT guy. This is where Technology Support Hong Kong or China Mainland come in. We can be your outsourced technology support department and we can also be the back up for your in-house IT staff. Our team work on-site to ensure things are running smoothly, efficiently and securely. Your company may need us to come in on a weekly or monthly basis or just be on-call for unexpected emergencies..

Engineer Force in Asia

Learn more about BROCENT Engineer Resource Distribution & Presence in Asia

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