MANAGEMENT TEAM
JIE ZHANG
CEO
LJ. YU
COO
KELLY XUE
HR Manager
ROGUE YU
EA BU Manager
BALA DURAISWAMY
BALA DURAISWAMY
EA Service Desk Manager
MELVIN ARTHUR
CA BU Senior Manager
ROCKY HE
Service Desk Operation
JOHNSON ZHANG
NBS & FSSO Manager
WILSON LIU
GPM Delivery Executive
JAY ZHANG
CA Account Manager
AJAY SONI
Head - CA BU
DYNAMIC TEAMS - BROCENT GLOBAL
Our company, with over 16 years of experience, boasts a diverse workforce operating across Singapore, Mainland China, Hong Kong, Japan, Taiwan, the UK, India, Poland, Delaware, Malaysia, South Korea, and the Philippines. We are committed to providing top-notch, swift services to our clientele, which spans the US, France, Italy, the UK, Germany, Greece, China, India, and beyond. Consider us your dedicated local IT department throughout Asia, EMEA, USCA.
STRENGTH & SPEED
The Service Command Center (SCC) handles a vast number of IT service requests daily. Each request and incident is governed by the Service Level Agreement (SLA), which is influenced by numerous complex factors. The efficiency in meeting the SLA is significantly enhanced by the BROCENT Dynamic Teams, whose strength and speed are essential in meeting and exceeding client service expectations.
Regional Offices Administration
S KOREA
JAPAN
TAIWAN
MALAYSIA
INDONESIA
THAILAND
SINGAPORE
INDIA
PAKISTAN
MAINLAND
HK
