Managed IT Services ASIA - China, HK, Singapore, Taiwan, Japan | Break Fix, Remote Support

Blog by jack.zhang

Christmas Greetings from BROCENT
Dear Client,


Merry Christmas and happy New Year!
The Christmas and New Year holiday is coming near once again. We would like to extend our warm wishes for the upcoming holiday season and would like to wish you and your company a Merry Christmas and a prosperous New Year.
May your New Year be filled wit...
22.12.20 08:56 AM - Comment(s)
Managed IT Antivirus Business Plan

During July and August 2020 we continuously evaluated 17 endpoint protection products using settings as provided by the vendor. We always used the most current publicly-available version of all products for the testing. They were allowed to update themselves at any time and query their in-the-cloud ...

26.10.20 05:15 AM - Comment(s)
BROCENT Standard Procedure and Policy

BROCENT HRM manages the training program and certification for all nominated technicians. Only certified technicians are authorized to attend remote and/or onsite support activities. Such program covers for all technical team member including but not limited GSD Service Desk Team, TSC Second Line Su...

19.10.20 12:07 PM - Comment(s)
Transition Service & Management
Transition Plan (TP) is the 3 months period of time span, in that BROCENT Transition officer leads to manage all transition related tasks (refer to the table below). It plays critical roles in delivering the successful delivery outcome for the whole project. All deliverables in the TP stage will be
19.10.20 12:00 PM - Comment(s)
Your Shanghai IT Support Team

Thanks to the customers’ support and team’s effort, BROCENT (IT Managed Service Provider) steps closer to the business target in 2017. As of December 2107, BROCENT has accomplished the 4689 dispatching service in 56 cities and countries that includes China mainland, Hong Kong, Taiwan, Macau, Vietn...
13.01.18 03:09 AM - Comment(s)