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jack.zhang

jack.zhang

Blog by jack.zhang

Your Shanghai IT Support Team

Thanks to the customers’ support and team’s effort, BROCENT (IT Managed Service Provider) steps closer to the business target in 2017. As of December 2107, BROCENT has accomplished the 4689 dispatching service in 56 cities and countries that includes China mainland, Hong Kong, Taiwan, Macau, Vietn...
jack.zhang
13.01.18 03:09 AM - Comment(s)
Brocent Won IT Relocation Project | Shanghai China

BROCENT wins the IT Relocation Project, that supports clients to survey, contingency plan, move, stack &rack and finally resume all IT infrastructure in the new office. 9 Hours with 12 experienced IT engineers' effort completes the delivery of the whole relocation service, 17:30 till 2...

jack.zhang
18.11.17 07:18 AM - Comment(s)
Nation wide IT Field Service Dispatching China

Daily journey - Dispatching &Delivering Field Service in 6 Cities. It starts with a busy day, believe the whole team will run till midnight today. Wish all the best to all zone team members

09:00 A.M - Hong Kong, Kwun Tong | Troubleshooting on Server Controller

jack.zhang
14.11.17 06:44 AM - Comment(s)
White Glove Network Installation in Hong Kong

Hong Kong team completed one more SMART work -- Deployment of Palo Alto firewalls. Stack &Rack, Cable connection &Dressing, Configuration and Change-over. At this moment, we had both Speed and Quality. Congrats to the team!!

jack.zhang
13.11.17 01:58 PM - Comment(s)

Client - A famous Sports Wear Manufacturer reported "System Down" and requested for an immediate onsite intervention to rectify the halted system. The CCNP certified engineer from Brocent hypercare team is dispatched to the site, and again incident was resolved within 15 mins.... Not a pro...

jack.zhang
12.11.17 02:01 PM - Comment(s)
Brocent Rectifies Client's VMWARE Infrastructure

Vmware works as a critical IT infrastructure supporting as private IAAS platform. However, one virtualized machine becomes malfunctional, that keeps making incidents to the whole VMWARE environment, for which any operation on this malfunctional VM will cause "System Halt", and substantiall...

jack.zhang
12.11.17 11:20 AM - Comment(s)
New Workspace Fitout Project
Sales office renovation always goes with IT refresh project. In Shanghai, the China economic center, BROCENT provides the Managed IT Project Management Service in liaison with UK Server &Network team.
jack.zhang
06.11.17 03:37 PM - Comment(s)

BROCENT supports client in conducting the IPERF test. Iperf is a widely-used tool for network performance measurement and tuning. It is significant as a cross-platform tool that can produce standardized performance ...

jack.zhang
06.11.17 03:26 PM - Comment(s)

Sometimes you will never know the value of a moment until becomes a memory -Dr. Seass


Due to business evolvement, client wants to segregate the whole LAN network, server access and even for printing share. Brocent is chosen to perform the onsite survey to present the actual situation of IT infrastruc...

jack.zhang
23.10.17 02:04 PM - Comment(s)