IT Managed Service

Blog categorized as IT Managed Service

White Glove Network Installation in Hong Kong

Hong Kong team completed one more SMART work -- Deployment of Palo Alto firewalls. Stack &Rack, Cable connection &Dressing, Configuration and Change-over. At this moment, we had both Speed and Quality. Congrats to the team!!

jack.zhang
13.11.17 01:58 PM - Comment(s)
Brocent Rectifies Client's VMWARE Infrastructure

Vmware works as a critical IT infrastructure supporting as private IAAS platform. However, one virtualized machine becomes malfunctional, that keeps making incidents to the whole VMWARE environment, for which any operation on this malfunctional VM will cause "System Halt", and substantiall...

jack.zhang
12.11.17 11:20 AM - Comment(s)
New Workspace Fitout Project
Sales office renovation always goes with IT refresh project. In Shanghai, the China economic center, BROCENT provides the Managed IT Project Management Service in liaison with UK Server &Network team.
jack.zhang
06.11.17 03:37 PM - Comment(s)

Sometimes you will never know the value of a moment until becomes a memory -Dr. Seass


Due to business evolvement, client wants to segregate the whole LAN network, server access and even for printing share. Brocent is chosen to perform the onsite survey to present the actual situation of IT infrastruc...

jack.zhang
23.10.17 02:04 PM - Comment(s)
The IT Service Offering

Recently some customers were asking us what is our service capability for Brocent and its service coverage vs. SLA achievement. This is to brief what we focus on Service Delivery today and tomorrow.


  1. Managed IT Support Service. We use managed service platform to manage our direct client's IT asset, an...
jack.zhang
06.10.17 12:30 PM - Comment(s)

Description

We’re seeking a Network Engineer to work remote in China to deliver the master level  IT support (IT技术支持服务 )/outsourcing service to our client oversea.


This role provides end-to-end ownership of all network design deployment and maintenance for our IoT networks. This includes cl...

jack.zhang
05.09.16 07:18 PM - Comment(s)
Holiday IT Service Support China 09/17

Dear Customers, 尊敬的客户,您好:

According to the public holiday schedule, we announce 2016 Mid-Autumn Festival as follow:

根据公共假日规定,公司2016年中秋节放假安排如下:

We will have 3 consecutive days off for the Mid-Autumn Festival: From September 15 (Thursday), to September 17 (Saturday);September 18 (Sunday) will be the...

jack.zhang
31.08.16 12:58 PM - Comment(s)


Having after-hours IT support can be extremely beneficial to your business. When you have BROCENT’s 24-hour technical support in place, you will:

  • Feel comfortable working late, knowing we are there if you need us
  • Have an experienced technician ready to help you in an emergency—immediately
  • Be able to sc...
jack.zhang
23.11.15 03:04 PM - Comment(s)

Brocent delivers proactive maintenance services through our flat-rate Business Service Plan. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your IT Department, allowing you to focus on running your business, not your technology.

Ou...

jack.zhang
03.01.15 04:08 PM - Comment(s)