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Blog

[2020-2021] IT Service Arrangement during the Spring Festival
As Spring Festival approaches, all Chinese will have 7-day holidays off since February 11, 2021. During this long holiday, Brocent provides uninterrupted IT delivery services in Asia region
jack.zhang
08.02.21 08:15 AM - Comment(s)
AZURE DATA BACKUP 
Azure Backup is a cost-effective, secure, one-click backup solution that’s scalable based on your backup storage needs. The centralized management interface makes it easy to define backup policies and protect a wide range of enterprise workloads, including Azure Virtual Machines,
jack.zhang
26.01.21 09:46 AM - Comment(s)
Latest Movement Control Order - Malaysia
Movement Control Order - Malaysia
jack.zhang
12.01.21 03:24 AM - Comment(s)
Christmas Greetings from BROCENT
Dear Client,


Merry Christmas and happy New Year!
The Christmas and New Year holiday is coming near once again. We would like to extend our warm wishes for the upcoming holiday season and would like to wish you and your company a Merry Christmas and a prosperous New Year.
May your New Year be filled wit...
jack.zhang
22.12.20 08:56 AM - Comment(s)
Managed IT Antivirus Business Plan

During July and August 2020 we continuously evaluated 17 endpoint protection products using settings as provided by the vendor. We always used the most current publicly-available version of all products for the testing. They were allowed to update themselves at any time and query their in-the-cloud ...

jack.zhang
26.10.20 05:15 AM - Comment(s)
BROCENT Standard Procedure and Policy

BROCENT HRM manages the training program and certification for all nominated technicians. Only certified technicians are authorized to attend remote and/or onsite support activities. Such program covers for all technical team member including but not limited GSD Service Desk Team, TSC Second Line Su...

jack.zhang
19.10.20 12:07 PM - Comment(s)
Transition Service & Management
Transition Plan (TP) is the 3 months period of time span, in that BROCENT Transition officer leads to manage all transition related tasks (refer to the table below). It plays critical roles in delivering the successful delivery outcome for the whole project. All deliverables in the TP stage will be
jack.zhang
19.10.20 12:00 PM - Comment(s)
Your Shanghai IT Support Team

Thanks to the customers’ support and team’s effort, BROCENT (IT Managed Service Provider) steps closer to the business target in 2017. As of December 2107, BROCENT has accomplished the 4689 dispatching service in 56 cities and countries that includes China mainland, Hong Kong, Taiwan, Macau, Vietn...
jack.zhang
13.01.18 03:09 AM - Comment(s)
Brocent Won IT Relocation Project | Shanghai China

BROCENT wins the IT Relocation Project, that supports clients to survey, contingency plan, move, stack &rack and finally resume all IT infrastructure in the new office. 9 Hours with 12 experienced IT engineers' effort completes the delivery of the whole relocation service, 17:30 till 2...

jack.zhang
18.11.17 07:18 AM - Comment(s)
Nation wide IT Field Service Dispatching China

Daily journey - Dispatching &Delivering Field Service in 6 Cities. It starts with a busy day, believe the whole team will run till midnight today. Wish all the best to all zone team members

09:00 A.M - Hong Kong, Kwun Tong | Troubleshooting on Server Controller

jack.zhang
14.11.17 06:44 AM - Comment(s)