QUALITY IT BUILDS TRUST AND VALUES
Brocent ASIA delivers wide range of IT service to customers both Process and Technology driven solution. The mature methodology and tools bring value to our customers, and Brocent is growing with the pace. Values are always the critical factors that customers are considering of IT service and solution. "Platform(Trust) + Service(Values)" by Brocent makes great sense for customers to evaluate the flexibility of service package, and the possibility of balancing the management overhead cost.
Smart Hand Service
Level 1 and Level 2 engineers delivers the reputable onsite installation of computers, OS, Network Devices, Wireless AP.
Bi-lingual 24x7 Help Desk
Bi-lingual Help Desk team manages all inbound IT request and incidents 24 hours, 7 days from all over the world
Network Installation &Deployment
Certified network engineer supports on-premise installation of Cisco, Palo Alto, Riverbed, Juniper, A10 and other 20 brands
IT Relocation &Asset Disposal
Managed IT relocation and certified disposal service in most Asia countries covering the technical design, logistic, and certificate
Data Center Relocation
BROCENT delivers the professional IT service supporting customers to install, move and change the IT asset and configuration in DC
Multiple Vendor IT Support
Multi-vendors IT support is the featured IT service by BROCENT to deliver the end-to-end hardware and software maintenance.
BROCENT offers the flexible billing model to cater for your various needs from different project's operational expectation.
INDUSTRIES OF IT SERVICE
"We are impressed by BROCENT, their efficiency and really quick response. This team drives my UK team steadily towards to the go-live date of new infrastructure implementation project . No more wait hours or even overnight in Asia to get a resolution" by Jenny Watson
IT SERVICE COVERAGE
Use Cases & Benefits from
Brocent IT Support
Predictive Threat Intelligence WEBROOT
All our solutions leverage Webroot® threat intelligence, the most powerful machine learning-based intelligence platform in the world. Trusted by top network and security vendors, like Cisco, Citrix, F5, and more, our cloud-based platform uses context and reputations to stop never-before-seen threats before the competition knows they're there.
EUC Support for All Satellite and Regional Operation Offices All over Asia
BROCENT brings the in-house IT Support and Remote IT Support to establish the regional centric IT support team for client with branch offices in APAC. In collaboration with their global IT head quarter, it goes with global IT standard and helps cut down the CAPEX and OPEX, and keep working to less our clients workload and worries on daily operations.
Wireless Survey Helps Identify the Warehouse Wireless Network Weakness
As one of the largest warehouse operator, it is reported that wireless network got interrupted periodically every week, and consequently WIFI scanner and related devices. Using Air Magnetic tools is to identify wireless coverage, interference, spectrum, and finds out the root cause.
Instant Onsite Smart Hand Helps Business Critical Customer on Core infrastructure
We focus on IT managed service and work as the "Your China IT Team" . Nowadays Brocent keeps delivering the "White Label" service for customers in Europe, United States and APAC. This business model becomes mature and is driving more and more values for Partners and their client because Brocent shares the same vision, mission and values, and speaks the same IT service language.
Digital Transformation and Efficient Business Collaboration
Our client builds up the robust business collaboration technology to streamline the business process Hong Kong, Istanbul, United Kingdom, Shanghai... Brocent delivers CISCO collaboration technology, and it makes it easy to collaborate over video. Meet with people like you’re in the same room, with life-size video on a 23-inch touchscreen.
Satellite Offices IT Infrastructure Refresh - Looks Good and Less OPEX
Infrastructure was built for years and now is facing challenge in connecting to public cloud and hybrid cloud data grid. Make it standardized and stay secured to roam from corporate wired network, controlled wireless network to insecure public network. The same fundamental IT security elements as years ago, they must be precisely secured on endpoint security i.e., antivirus, anti-spyware, data encryption, data access control, backup, individual PC intrusion detection. Brocent helps client standardize the infrastructure, and operate the strengthened security environment.