Blog categorized as Singapore IT Support

Congratulation to the Shanghai Team on a successful deployment of CISCO Tele-presence Solutions.

jack.zhang
07.10.17 01:11 AM - Comment(s)

The birth of PaaS also helped create the DevOps wave, which has made corporate development and IT Operations far more efficient. The idea is that IT Ops no longer needs to worry about supporting development infrastructure – it is all in the cloud. At the same time, developers can create software . ...

jack.zhang
24.08.16 02:05 PM - Comment(s)
CHANGE OF NEW BEIJING OFFICE

BROCENT BEIJING OPERATION CENTER MOVES TO NEW OFFICE


NEW OFFICE ADDRESS IS


ROOM 2511, U-SPACE TOWER A, EXTERNAL NO. 8 GUANGQU STREET CHAOYANG DISTRICT, CHINA 10022


jack.zhang
23.08.16 04:17 PM - Comment(s)

Technical Project Manager
Salary range CNY240K-CNY360K +bonus
Location: Jingan District, Shanghai, China

Job Description:

Technical project manager responsible for managing multiple lines of business during transition between data centers. Project manager will be responsible managing infrastructure-base...

jack.zhang
23.08.16 04:09 PM - Comment(s)

First Line Desktop Support - Hong Kong - Immediate Start - USD 5,000 - 7,500

BROCENT Hong Kong are currently recruiting for a 1st Line Desktop Support Technician for a full time engagement based in Hong Kong. My client, a large France based IT Solutions Company is looking for talented and enthusiasti...

jack.zhang
22.08.16 02:58 PM - Comment(s)

[Quoted from http://g2sf.com/white-paper/]

The starting point for meaningful metrics is to determine how the end user or customer will evaluate the service provider’s performance on each of these services. Armed with this information it is then much easier to establish a limited number of high level,...

jack.zhang
21.08.16 08:12 AM - Comment(s)
[HONG KONG] TYPHOON NO.8 OFFICE CLOSE NOTICE
Our HK OFFICE is closed due to the TYPHOON NO.8, as of 08/02/2016 Should you experience any technical issues or service request, please feel free to contact our service center it-service@brocent.com to seek for technical support.
jack.zhang
02.08.16 03:26 AM - Comment(s)

On the 26th July, 2016, Brocent help desk received the emergent service request to break-fix for one critical IBM servers in Beijing suburban area. Before technical departs to the site, the service expert made the analysis of the incident, and identified several resolutions and prepared some parts (...

jack.zhang
26.07.16 05:06 AM - Comment(s)

As a service deliver head, we have deliver the onsite IT support service more than 5 years in China mainland and HK zone. Cases volume is increasing dramatically, while we are continuously maintaining the service quality. We found that it does not become more sophisticated to manage the service qual...

jack.zhang
13.07.16 03:29 PM - Comment(s)

Article sourced from TEAMVIEWER.COM 


The 80-20 rule — or Pareto principle — states that 20% of your efforts make up 80% of the output.

In the late 1800s, Pareto theorized that 80% of the land in Italy was owned by 20% of the population after observing that 20% of the pea pods in his garden provided 80...

jack.zhang
10.07.16 03:38 PM - Comment(s)