• KEEP IT INFRASTRUCTURE RUNNING

    IT HARDWARE MAINTENANCE &SUPPORT

    Leave your daily repetitive IT work to BROCENT, that manages the spare part and the experts on different technologies
    Contact Consultant

IT HARDWARE MAINTENANCE &SUPPORT

Outsource your hardware maintenance and support to BROCENT. BROCENT 24x7 NOC backline support team takes care of your system health, incident management and onsite troubleshooting with parts, and get peace of mind knowing your IT systems are in safe hands.

Skilled Support Engineer

From installing new software and setting up user accounts to fixing network faults and overseeing IT security, our professional IT engineers have the experience and know-how to keep your IT infrastructure running smoothly at all times. They are well trained and certified by Microsoft, HP, LENOVO, CISCO, Fortinet, Palo Alto and so on.

Cost Effective IT Solution

Cost effective IT solution delivers the client's the best and easier IT support &service model in receiving the professional IT maintenance in multiple countries and cities. Simplified IT service process and knowledge management makes everything efficiently. we have NO FIXED TERM CONTRACTS. we grow together with you!

Pro-active Support Plan

On-going hardware maintenance and support with BORCENT helps prevent hardware problems before they occur. Brocent NOC team monitors the entire IT systems to ensure all are operational, that  reduce the system downtime, more cost-effective IT management and the reassurance the strength of IT infrastructure.

Get Started Now

Book an appointment for consultation with Account Manager

Contact Consultant

WE MANAGE YOUR IT WITH CARE

Your on-premise or cloud hosted IT equipment has the breadth of your business's data, so careful thought must be given to its lifecycle and daily operation. BROCENT entire IT expert team will work with you to repair and replace faltering technology — securely and responsibly.

24x7 monitoring

Monitoring System sense the IT system's health status, and trigger warning or alert to Brocent NOC team to have responsive react to handle the IT issues.

Tier III Backline Support

The highest CCIE and CISSP certified engineers works to troubleshoot the IT problem and advise the IT remediation action plan to resume the system to normal

Warehouse &Parts

12 countries based warehouses store the hardware equipment and parts and ensure that engineer can bring and go to repair the faulty. All are trackable by system.

ITAD - Asset Disposal

Secure IT asset disposal process to sanitize the business data from the aged equipment, and make sure all process are in compliance to the clients' IT security Policies

Recycling

All sanitized IT asset are moved offsite for recycling either by internal strict recycling process, or handed over the state certified &authorized disposal vendor(s)

IT Refresh &Deployment

New hardware and software are introduced to replace the current ones, they will be deployed in multiple cities in Asia by Brocent engineers onsite support.

SUPPORTED HARDWARE BRAND

BROCENT delivers the third party IT hardware maintenance and support service, that covers most of current main stream manufacture and brands. A satisfied spare part stock level and backline support teams is delivering the day-to-day hardware maintenance and support service. Reduce the down time, and Keep infrastructure running.

HPE

IBM

JUNIPER

PALO ALTO

POLYCOM

FORTINET

CISCO

DELL &EMC

NETAPP

ARUBA

UBNT

LENOVO

Explorer More

Free Assessment

Hardware Maintenance Support is one of the IT managed service offering by BROCENT. Most of the main stream hardware and software are under our maintenance plan and service delivery capability. When it comes to a need of third party hardware maintenance, you may request for a free onsite assessment and quote.

Contact Consultant