Dear Valued Customer,
The Indonesia Customs has updated new regulations and the changes will be effective from 1 August, 2021. To prevent any shipment delays to and from Indonesia, we have summarized the key points for you to take note of.
What this means for you
1. The Indonesian tax ID number or NPWP (Nomor Pokok Wajib Pajak) is now mandatory for import and export shipments.
This is mandatory for all transactions and parcel types except documents.
For businesses, companies in Indonesia must provide the Indonesian Tax ID Number or NPWP when importing or exporting shipments.
For personal shipments, you are required to provide the Indonesian Tax ID Number or NPWP as well. If that information is unavailable, these are alternative information you may provide in place of that.
•Indonesian ID Number (NIK - Nomor Induk Kependudukan) for Indonesian Nationals
•Indonesian Driver’s License, for Indonesian Nationals or Foreigners
•Passport Number, only for Foreigners
2. Provide complete and accurate commercial invoice
Ensure that all relevant accompanying documents such as the commercial invoice is complete and accurately filled.
3. Have the recipient's contact details ready
If you are shipping to Indonesia, please ensure you have the receiver's contact details, such as a valid email address or phone number. This ensures delays can be minimised if the recipient's details are required upon customs clearance by the local DHL team.