| Industry|| Manufacturing|
| User Size|| 50+|
| Applicable Cities|| Shanghai, China|
|Service Type|| TOKENS|
| Statement of Work|| NEW SETUP|
| Language|| English, Mandarin|
| MICROSOFT|| CISCO NETWORK|| HILLSTONE|| VMWARE|
| DELL|| WEBROOT|| UBNT|| OFFICE 365|
| VEEAM|| || || |
Europe customer plans to establish the new manufacturing plant in Shanghai, China, and meanwhile it is planned to close the existing plant in Beijing. Customer CIO concerns much about technical implementation &transition plan if it could meet the "1 Month" target timeframe, while it would not compromise any technical standards and expectation on quality and communication &time zone gap.
Business Requirement, POC and Architecture Design
Needs a robust physical server, that supports VMWARE virtualization to host multiple hosts and roles of Domain Controller, DNS, DHCP, SQL Server, Accounting System, File server etc.
A cost effective NAS storage as a backup media to contain the business backup data with capacity of retaining data up to one year
Use preferred backup solution VEEAM to execute the backup task to cover the application availability and data recoverability.
Bill of Materials are agreed to make sure every single elements in the design is thoroughly considered and assessed. With better planning comes more accurate knowledge on how much time a task will take. This allows Solution Team and Customer to cost up jobs and orders more effectively. In Asia, usually the delivery of goods ordered directly from manufacturer costs 4 weeks to 8 weeks, knowing that it gives roughly precise estimation on goods lead time, and gives better assumption when to prepare the project plan.
Attentions of Critical Elements
It happens refurbished goods is supplied with very cheap price, that looks brand new but has been used for ages, and consequently there is no more warranty and support.
It happens that product is supplied with cheaper price but that is actually registered under other Big Account name, and will not be able to have official warranty service
It happens that some commercial software is supplied and installed on the server and computers, but there is no legal license along with it.
Implementation, Configuration and Acceptance
Define project plan with detail design, technical tasks and time estimation on delivery and engineer resource is the initial step. Brocent PMP certified engineer calculates and verify every project elements and moves to the project success.
Following High &Low level technical design, team senior engineers from network, server and security jointly work on actual physical installation and configuration to deliver the designed IT service to business.
Pre-defined test cases to go through physical test, system functional test, security baseline test and user business test to make sure all technical design and realization meets expectation.
Maintenance &On-going Support
IT maintenance service to support end user computing device on issues tracking, and problem trouble-shooting to make sure users' IT utilization is well maintained.
server, storage, network and any cloud infrastructure are the critical IT elements to support business process, data storage and security. Brocent NOC team offers 24x7 continuous monitoring service to identify the issues and address the problem, and make sure the best availability.
support business to make new install system, and/move device, change configuration and make any deployment to give the IT support on business evolvement.