• HYPER CARE IT SUPPORT CHINA &APAC
HYPER CARE IT SUPPORT CHINA &APAC

BENEFIT OF MANAGED WIRELESS

 

IT CAPEX &OPEX

No hardware and software investment to build up enterprise class network. Subscribe Brocent service to have your network ready in 1 hour.

 

IT MAINTENANCE

24x7 continuous maintenance service to responsively address your wireless network issues on hardware, configuration and security policy. Keep the best effort to strengthen and enhance your IT infrastructure.

 

SCALABILITY

Like "Copy &Paste" to replicate your IT network policy to any newly deployed wireless sites. Enable wireless network access for users in 1 hour.

Managed Wireless Network

No need hardware investment on wireless AP and wireless controller. Brocent offers managed wireless network service to deliver cloud based enterprise wide wireless network service, and customer just needs to pay monthly premier to enjoy enterprise class wireless performance and 24x7 secured network maintenance &support service. 

Managed Brocent wireless cloud network


$ 200 / Year

TEAM MAKES IT SUPPORT BETTER

Brocent managed IT Wireless network services keep your IT running and your users supported, so you can focus on your IT strategy and growing your business.

You’ll benefit from managed wireless network service:


  • One cloud based control panel manages all deployed wireless AP with the pre-defined IT network security policy enforcement to all branch offices and plant;
  • No need hardware investment on wireless network infrastructure, particularly for the wireless controller. Monthly based wireless premier service charge covers all your needs on hardware, software and on-going maintenance &support.
  • Highly scalable to extend your centralized wireless network management to newly deployed sites. No hassle to re-invent anything;
  • It is cost efficient. Whenever there is hardware failure, Brocent will deliver the spare devices and make the replacement based on the agreed SLA. It saves your time and no extra cost of hardware repair.
  • Highly secured wireless infrastructure is designed based on the best practice covering certificate encryption, multiple factor authentication, limited firewall ports open and redundancy design.

 

24 Hours, 365 Days

 

Fast Remote Support

 

Qualification System

  Please see our partial list of completed office setup clients below.

 
 

SANOFI is a Global F500 company. The client operate management offices and manufacturing plants across Asia, where multiple lines of IT projects are running to support strongly the business operation and information security management.


BROCENT delivers the senior project management service to coordinate and manage SPAHIS iT security projects covering security patches management, antivirus, antispam, data backup, reverse proxy, production IT system protection and so on.

 
 

Banco Bilbao Vizcaya Argentaria (BBVA) is a multinational Spanish banking group. The group offers individual and corporate customers the most complete range of financial and non-financial products and services. BBVA is the second largest bank in Spain and 7th largest financial institution in the Western world. Jointly with Hong Kong partners, we've delivered the turn-key IT project management service for client's new office in Shanghai, 

SERVER &DESKTOP MANAGEMENT

We proactively update, back up, and manage all your computers and servers remotely. Our server and desktop management team monitors every aspect of your network, and issues can be spotted and fixed before they can cause any type of problem. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7 from our dedicated 
IT HELP DESK SUPPORT

Get live support via telephone or through the Internet 24 hours a day, 7 days a week. You can speak to an Brocent IT Help Desk Support employee here in China if you have a problem. We can fix most problems remotely, so that you can be back up and running without having to wait for a technician to come to your office. We can help with server, desktop and network issues. Have an urgent problem? 
IT REMOTE SUPPORT

Brocent IT Remote Support service is available 24/7. Around the Token support makes it possible for engineers to take care of any IT system issues as soon as they are discovered. If any part of your organization’s IT systems develop a problem, all your organization needs to do is call our IT Remote Support service and report the issue. At that point, Brocent will remotely access your organization’s IT systems and initiate Remote Support to address the problem. If we can’t resolve an issue remotely, on-site emergency support is always there when you need it. 
SERVER BACKUP SOLUTIONS

Server crashes can affect any business, and can stem from such mundane causes as human error, power outage and hardware failure.  And such technical failures usually affects dramatically the business utilization on Business application systems, for example Email system, File system, Security system and other office softwares. BROCENT CHINA provides their clients with server backup solutions for simple recovery of files, folder, and email data, but may be insufficient to address total server loss.

SEE HOW

We've Helped Our Clients


Most of our clients do not want to hire an in-house IT support staff, or their demands do not warrant a full time IT guy. This is where Technology Support Hong Kong or China Mainland come in. We can be your outsourced technology support department and we can also be the back up for your in-house IT staff. Our team work on-site to ensure things are running smoothly, efficiently and securely. Your company may need us to come in on a weekly or monthly basis or just be on-call for unexpected emergencies.