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LEVEL II - IT SUPPORT ENGINEER  || HONG KONG

R&R - 

· Assist in device setup and testing of retail devices in HK ROS lab

· Coordinate and follow up with hardware vendor, ROS deployment team and internal parties like Desktop Engineering team to optimize retail hardware and desktop solution

· Provide guidance to affiliate retail helpdesk in POS and peripherals installation

 

Skills - 

· Proficient in Windows 7, Windows 10 and desktop applications

· Knowledge in iOS mobile device management and apps deployment

· Experience in store L1 support is desirable

· Knowledge of various networking solutions in retail stores

· Ability to troubleshoot 


Address: 25 Canton Road, Tsimshatsui, Kowloon,Hong Kong SAR

NOTE:- We need a technical skilled engineer with good English and Cantonese language skills.

SENIOR PROJECT MANAGER || SHANGHAI, CHINA

      1. Runs complex projects/programs from design and development to production.
      2. Defines requirements and plan project lifecycle deployment.
      3. Defines resources and schedule for project/program implementation.
      4. Create strategies for risk mitigation and contingency planning.
      5. Plans and schedule project deliverables, goals, milestones.
      6. Directs and oversees project engineering team and manages conflicts within group.
      7. Performs team assessments and evaluations.
      8. Efficiently identifies and solves project issues.
      9. Demonstrates leadership to define requirements for project risk.
      10. Develop Requests for Proposals (RFP) for external services.
      11. Designs and maintain technical and project documentation.
      12. Strong organizational, presentation, and customer service skills.
Qualifications for IT Project Manager – Program Manager
  1. PMP (Project Management Professional) Certification or equivalent preferred.
  2. Bachelor’s Degree or higher in Engineering, Technology or related field.
  3. Minimum 5-10 years of project management or IT Management.
  4. Minimum 3 years experience coordinating and/supporting IT business processes.
  5. Program/Product Managers require scheduling and budgeting experience.